I am extremely disappointed with Thryv
I am extremely disappointed with Thryv. I was never informed of any six-month contract, and I never signed or agreed to any paperwork. At no point was this mentioned during the signup. I only intended to try the service for a few months, but when I tried to cancel, I was told I still had to pay $608 a month until July. I never authorized this "contract". Customer service was a nightmare, every single time I called, they said, 'We’ll call you back, we’ll fix it,' but they never did. I’ve never did. When I contact them, all they say is, 'I apologize, I apologize,' but no action is ever taken. The system is broken, I can’t process invoices properly, and I can’t charge deposits as needed. I’ve essentially thrown away $608 a month for a service I can’t even use. If you’re considering Thryv, please be extremely careful, ask about all terms, because I was never informed, and now I’m stuck with this unexpected financial burden.