I would not recommend Patrick Adair…
I would not recommend Patrick Adair Designs based on my experience. I ordered two cremation rings containing my son’s ashes and provided clear instructions on the design I wanted. The company confirmed my request prior to production. After waiting several months, I received rings that were completely different from what was agreed upon. I reached out to customer service to resolve the issue, but they have refused to correct their mistake. These rings were meant to honor my son, who passed away after a long battle with cancer, so the sentimental value is extremely significant. Given the nature of the order, I expected much greater care, accuracy, and accountability. I am sharing this in the hope that the company will reconsider and make this right, and to encourage others to use caution when ordering custom or memorial pieces.