Charged extra for a fake upgraded room
They advertised a room that doesn't exist. The confirmation came through and they charged us $100 extra for a room they were advertising as full sea view. We paid $100 extra for a full sea view only for the confirmation to show a regular view that was on the website for $100 less. I have been waiting two weeks for a response from them and so far no one has gotten back to me. I would avoid using them your much better off with any other booking site that isn't trying to scam you for a fake room.