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IVONNE

United States

1 Reviews
6 Reads
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1 review

VASA Fitness

VASA Customer service is horrible a…

VASA Customer service is horrible a woman hang up on me. Just now another person hang up on me just asking her if I CAN ask her a question. Terrible company. I signed up at the gym almost a month ago and who ever helped me didn't telling all the hiding fees if I canceled. So last week I canceled my membership because I was experiencing neck pain having had two mayor surgeries and someone who works there in Herriman Utah gym told me she will cancel for me and not to worry about paying the $25 cancelation fee, she will waiver that. So I called today and nothing has been done plus they told me that I need to pay $110 plus $25. Im so frustrated with all the scams this company is doing. Why we can't have honest companies. Plus I wanted to pay cash for goggles to use in the Red Therapy room and they told dont worry everything is taking off, so I thank them thinking that it was free, but not. She charge it to my account. Why they are so deceiving?

2026-04-08Helpful 1