I had a lock malfunction on my 20+ year…
I had a lock malfunction on my 20+ year old Cannon gun safe. The fix is a new keypad. I was able to get the needed support for parts, etc via a chat session on the Cannon Safe website. I also was able to get the lock unlocked through a series of steps provided via the chat session, and thereby not having to drill or get a locksmith. Very satisfied with this company.