I had a positive overall experience
I had a positive overall experience. The team was very kind, attentive, and genuinely listened to my requests and specific needs. Even after a few initial mistakes, they remained responsive and committed to making things right, which I really appreciated. However, it’s important to keep in mind that the final price may increase depending on adjustments during the process. For example, I initially chose the smallest figurine (8 cm), but I was later asked to select a larger size to make the work easier, which resulted in an additional cost of about $140. I understand that this was necessary to ensure better resemblance to the picture (not 100% like the faces in the picture, but still good) and feasibility, but it’s definitely something to consider when choosing your picture and planning your budget.