We had a bad experience with this…
We had a bad experience with this company. We ordered an arrangement for delivery to a family that was grieving a loss. The rain was delivered and the recipient sent us a picture to thank us for the flowers. However, I noticed from the picture that of the card was very unprofessional with some mistake, covered up with writing on top of it and the flower arrangement looked nothing like the photo that was used to advertise it. I contacted the company to let them know and ask them to find a solution. The next thing I know the florist calls the grieving family to tell them she’s going to take the flowers back to use them for something else because the company was not going to pay her. I let the company know that this was happening and I don’t know what actions they took. However, all they did was offer a 15% discount the next time I would order. Why would I order from them again? In case if you want professional quality flower arrangements This might not be the place to go. Further, I would have never known the arrangement did not look like the picture had the person that sent me the photo so you never know what you’re going to get since they don’t send you photos themselves. Also, I’m not sure if they threatened not to pay the florist, but that is also unprofessional because I never requested a refund nor did I receive a refuns. I just asked them to find a solution.