Manhattan Mini Storage
Manhattan Mini Storage — A Master Class in Disrespect and Incompetence Do yourself a favor and store your belongings literally anywhere else. My experience with Manhattan Mini Storage was an ongoing nightmare of contradictions, dismissiveness, and zero accountability. From billing to termination to the auction process, nothing was ever clearly explained — and when I asked questions, I got vague, evasive non-answers designed to run out the clock, not actually help me. The staff? Outright disrespectful. I was told I couldn’t use the restroom after 6 p.m. — at a facility that was still open. I had to go over staff’s heads and contact management myself just to be treated like a paying customer with basic human needs. And even after that? Still made to feel like an inconvenience every single time I tried to access what was mine. But here’s what I’ll never forget: they threw away my property — multiple times — without my permission, without notice, and without any apology. Property that I had left outside my locker. Gone. Just like that. No accountability, no explanation, nothing. And when it came to the auction of my unit? I never received a clear itemized accounting of what was sold, what it fetched, or how any proceeds were applied to my balance. They expect you to just trust them — a company that had already proven, repeatedly, that it could not be trusted. Manhattan Mini Storage is disorganized, careless, and contemptuous of the people paying their bills. They will confuse you, ignore you, discard your belongings, and dare you to do something about it. Stay far away.