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Brandon Landry

United States

1 Reviews
5 Reads
2 Useful

1 review

Cupid Fragrances

No Customer service, smells like a woman's parfum strong scent of sweet vanilla

Company claims customer service who cares. They had no customer service. Only way to reach out is by email. I got the same exact email twice just with a different woman's name on it. I made the order 03/23/26, pretty sure I was scammed, especially after emailing the company and not getting an actual response. I just recieved them today 4/11/26, 20 days later. The site says they ship in 1-2 days and the delivery for standard is 3-5days. They shipped from Arizona I live in Louisiana. I reached out to them to cancel my order a day after I ordered cause some personal stuff happened where I financially needed all the money I got and some so I was like this wasn't important let me cancel I know it'll take some days to get refunded but alright ill manage. So I reach out via email it clearly is a pre-done email literally has a banner around the font. Saying its already been picked and ready to ship so days go by still nothing. I go onto their website and you can literally put in your info for your order and see the process it hadn't even been picked yet and this is now 7 business days after my initial purchase 9 days since my email to cancel and refund. So I screen shot all of it, the process, their website where it says 1-2 days shipment, and the 3-5 day delivery. And emailed them again. 2 days later I get the same exact email saying your orders been pulled we cant deliver the same exact email as the 1st one but with a different females name. I just gave up accepted I probably been scammed. Luckily they did come in but I dont even wanna bother returning at this point with how terrible the service is. I ended up opening it, the smell is strong and smells like straight up sweet vanilla, smells good but smells like a woman's perfume. Yet I see these reviews saying the opposite so pretty sure they pay people or fake their own reviews. Never again ordering from this company.

2026-04-11Helpful 2