Human beings please.
After using 1Passport for a very long time I was informed that I would lose access to my passwords unless I took out an annual subscription, which I was in the process of doing when their system refused to accept my password and locked me out. If I had been allowed to talk to a human being with a modicum of common sense I am sure that I could have been told how to renew my password within a few minutes. Instead 1Password's customer services department sent me 12 automated emails which were unhelpful and did nothing to solve my problem. Luckily I had a back up password protection platform which I have now transferred to. The alternative would have been for me to reissue over 100 new passwords which 1Password refused access to. If you ever encounter any problems with your account do not expect any meaningful help in solving the problem.