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Eric Hall

United States

1 Reviews
5 Reads
2 Useful

1 review

MidwayUSA

Stay away from MidWay

Stay away from MidWay! MidWay is a real low point in what are mostly excellent firearms and firearms accessory companies. MidWay failed to ship an order I made. After over 10 days of waiting, I emailed MidWay. MidWay offered absolutely no customer support to remediate their error. Instead, they referred me to their third party shipping insurance company telling me that I was lucky I purchased their shipping insurance and to wait another week, and then “file a claim” for the product. I have an FFL and spend about $30,000 annually on firearms, ammo and accessories. Thus, I have experience with a large variety of firearms related companies. The vast majority, such as Ruger, Henry, and Vortex, treat every customer like a member of the family and immediately resolve issues beyond normal expectations. I have also had other issues with the quality of products that MidWay has shipped to me in the past. I have had a few instances where the new product, when I received it, had obviously been an “open box” product or a return for major manufacturing defects that had been rebranded as new and shipped out again, especially the products they ship through AMAZON. MidWay’s inexcusably shoddy “customer service” is at the rock bottom of the many firearms, ammo and accessory companies I have done business with. STAY AWAY FROM MIDWAY!

2026-04-13Helpful 2