TERRIBLE company and product!
TERRIBLE company! I purchased a kaiser 3 XL back in April of 2024. I wrote customer service via email because the seat of my chair has damage and the individual I've spoken to claims I'm out of warranty although the website clearly states there is a 3 year warranty on all gaming chairs and desks purchased before August 1st of 2024. I am absolutely appalled and disgusted in the lack of professionalism and money I wasted on a chair that hasn't even lasted a little over 2 years! NEVER AGAIN, DO NOT RECOMMEND!