Great Customer Service
Great customer service; switched from AI to a person when requested and the representative, Carrie, went through all of my questions and gave me various options for each. They didn't push me towards things that were higher cost, which is a *huge* plus, because, while there are certainly machines being modded without a budget, much of the modding community is just trying to make the best out of what they have. Also, some of the products they have are quite novel solutions, such as a 180 degree U turn for your CPU power.