Extremely disappointing experience with…
Extremely disappointing experience with FNP. I ordered a cake and flowers for my grandmother’s birthday from UAE, trusting FNP to deliver on time for such an important occasion. Unfortunately, the order was not delivered at all—even after the birthday passed. I kept tracking the order and chatting with the chatbot, but there was no proper update or resolution. Because I believed the delivery would happen, I didn’t even call my grandmother to wish her, planning to speak once the surprise was delivered. The day passed, the surprise was ruined, and the emotional damage cannot be explained. This wasn’t just a product—it was about emotions and trust. FNP failed completely on both service and responsibility. Next day when i spoke with a customer service she informed they will arrange ASAP ,after sometime i received a mail ,order got cancelled . I would not recommend FNP for anyone ,very bad service provider