Excellent customer service & quality furniture!
The process of ordering my furniture was smooth and easy. The communication during the whole process was timely, informative, and helpful. Upon receiving my recliner, I had a small issue with some folds in the leather from shipping. Jomer was very helpful with getting a furniture tech out to assist. It turns out that the real leather softened before the tech arrived, but he was able to greatly reduce the pleather fold on the back flap. Jomer's (and Joshua, too) assistance navigating that process was helpful and appreciated. And I love my new chair!