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Syahmi

Malaysia

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1 review

CompAsia

CompAsia has been an absolute nightmare…

CompAsia has been an absolute nightmare of delays and disorganized support. I placed order #CAM83195 for an Apple Watch on April 4, 2026. I was promised a 3–5 working day processing window, yet as of April 17, the status is still "Unfulfilled." The highlights of this terrible experience: • Total Lack of Coordination: Their WhatsApp support told me my order was canceled and a refund was being processed, while their email support simultaneously told me they were still "awaiting feedback" from their team. It’s clear their departments don’t talk to each other. • Constant Excuses: Every time I ask for an update, I get the same generic "high volume of orders/enquiries" automated response. If you can't handle the volume, don't take the orders. • The "Holding Money" Game: They are quick to take your money, but when they fail to ship the item, they claim a refund takes 7 to 14 business days to process. It shouldn't take weeks to return money for an item that never even left the warehouse. This was my first and definitely my last time buying from them. If you value your time and your money, go elsewhere.

2026-04-17