Missing funds (53.95 EUR) - Support is not resolving the issue
I made a SEPA Instant transfer of 53.95 EUR on April 2nd to Tazapay Canada Corp (Ref: chk_d778gteg0juipkqnk7r0). My bank (Banco Montepio) confirms the funds were settled immediately. Tazapay support keeps saying "failed" and "not received" despite me providing the official receipt. I have been waiting for over two weeks. This is unacceptable. Please locate my funds and credit my Gamermarkt account or refund me immediately. "UPDATE: It has been 2 days since my review was verified and more than 20 days since the transfer. Still no solution from Tazapay. My bank confirmed the settlement on April 2nd. Where is the money?"