Absolutely horrible
Absolutely horrible. Due to a Navan bug the plane ticket booked had incorrect contact information. I called more than 24hrs before they flight to have the issues corrected, they lied and said it was handled and if I went to the front counter its would be fine, and that they had a note left. I'm here and there is no note, no record Navan even called the airline, and the ticket was rejected. The booking process was terrible, customer service was horrible, and this cost my company a lot of money. I would highly advise anyone to never use Navan for any reason whatsoever.