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Margo Calano

United States

1 Reviews
4 Reads
1 Useful

1 review

eSky Travel

Do not use e-Sky!

The process was not transparent, confusing with all the charges, and deceptive. Like others, I thought I was booking directly with Avelo and somehow got waylaid into eSky without realizing it. There was a hefty service fee but I went ahead because I didn't fully understand that at the time. I also paid $80 for cancellation insurance with eSky, and when I went to cancel my husband's ticket - they would not honor it with a refund. And this was after Avelo Airlines told me that they had refunded eSky for my husband's ticket. I stand by my review. If eSky, is so clear and upfront, why do they have so many negative reviews? Of course, they will be defensive. Also - they make it difficult to reach a person to help you resolve issues. And they charge you to work with their so called experts to resolve issues that they are creating by their convoluted communication and process.

2026-04-20Helpful 1