eSky Travel

Sketchy Re-Direction to Website; Delayed ticketing

We were somehow directed to eSky when we thought we were dealing directly with Delta. Only after booking did we find that "we would receive tickets and confirmation within 96 HOURS"!!! This is an absurd delay. We have yet to see if it plays out without issues- but even if it confirms, it's an unacceptable time frame.

not even worthy of 1 star AVOID at all…

not even worthy of 1 star AVOID at all costs..total rip off company. they take payment then 2 weeks later cancel one flight. (return) and change the dates of outward flight. when trying to cancel the outward flight as is not date booked. they say no refund if cant use days they have changed it to, !!! i will take this further as they have messed with the wrong person,i wish they were in my town because i would be there pronto.Please PLEASE DO NOT USE..!! also when telephoning everyone i have spoken to is of foreign language so very hard to communicate....STAY AWAY !!!! they will rip you off.. should never be allowed to operate !! i am the mother of this party booking is 3889581107.

Booking through E sky was more expensive

Trying to book a ticket through Grant Airlines, I’m not quite sure how I ended up on a third-party site that charged a smidge over $50 more than the airline. I had to buy a ticket going to the opposite direction separately and this is when I found out. When I booked it, somehow it automatically shot me over to the esky site. I called to see if there was any chance I could get a refund, and it was an adamant no. So if you’re booking, just make sure you want to do it through them and not through the airline itself.

Stay away!

Stay away!! 6 months for a refund?? We booked our trip and than they moved dates and instead of 5 days we had 3. I tried to get a refund and nothing has come through. I’ve paid 8000 Norwegian kroner! Here’s the response I have gotten from them. Hello, We sincerely understand how disappointing and stressful flight cancellations can be, and we truly regret any inconvenience this situation may have caused you. We would like to confirm that we have forwarded your request for the cancellation of your new flight and refund directly to the airline. Please be informed that the refund timeline is governed by airline processing policies and usually takes between 3 to 6 months for the funds to be cleared. The expected refund amount will be approximately 2349.88 NOK. Please rest assured that our team will closely monitor your request and notify you as soon as the refund is finalized. Thank you very much for your patience, cooperation, and understanding. If you have any questions or need further assistance, please feel free to reach out to us. Best regards, Hardik eSky Customer Service

Booking my ticket online was easy and…

Booking my ticket online was easy and seem less. I didn’t like all of the other options that was presented after selecting the trip. It was a little confusing.

AVOID!!

AVOID! Scammers. Booked a flight that got changed through Wizz Air. I had to get a refund. Had to chase Wizz Air myself for the refund because Esky just kept “escalating” with no real help. Then found out the amount I paid for the flight versus the actual booking amount was a big difference. Wizz Air refunded the entire flight but there was a shortfall of €175. Esky told me they will not refund this amount because it’s their booking fee and part of their terms and conditions. A flight that had to be cancelled and refunded through no fault of my own and then for them to still keep €175 as a booking fee? eSky Booking Service Fee: €103.84 (€25.96 × 4 passengers). Seat Selection Processing Fee: €72.00 (€9.00 × 8 seat selections) Total retained: €175.84. I did not voluntarily cancel the booking. I requested reimbursement because the airline-initiated change was not suitable for me. And note the lack of assistance in their google review replies. AVOID this booking platform all together!

Ian VardyUnited Kingdom · 16 reviews · Experienced 2026-08-05 · Posted 2026-08-06

Easy navigation

Fairly easy website for someone like me who has limited tech skills. Lol. Found my flight at a very reasonable price. Very good experience.

Unfair cancellation fees and false documentation—avoid eSky

I am writing this review to advise against booking through the eSky Travel platform. On May 16, 2026, I booked two business class tickets from Athens to Rome through eSky (Booking Number: 5597898536), which were advertised as fully refundable. Approximately 14 hours later, I contacted their customer service to cancel the reservation. Despite the request being made well within the 24-hour window, eSky refused to process a full cancellation and required me to agree to $184.55 in non-refundable fees on the $1,013.17 purchase.When I subsequently disputed the charges with my credit card company, eSky incorrectly documented that my cancellation request fell outside of the 24-hour window. Fortunately, after I provided evidence of the timely cancellation to my financial institution, the dispute was resolved in my favor and I received a full refund. I have since rebooked directly with the airline without issue. Given these deceptive practices, I strongly recommend avoiding eSky Travel for future bookings.

Good services !

Good quick flight

Good quick flight, (only 30 mins delay). We are using same esky flight next year 2027.

It is super effective

It is super effective, it works instantly.🤝💯🛫🛬

It is cheap and with no problems...

Company are a fraud

Company are a fraud. State that theycannot refund a flight - with contact with legal flight company they state that it is a what eSky state - not the real flight company. eSky are trying to take extra charges for everything that they shall do. A pypical fraud company!

I am using e Sky for I think more then…

I am using e Sky for I think more then 12 yares. I had good experience. Not ever bat most of the time.

Check the URL before booking

To start, they pay for top billing on search engines so they start at the front. I was looking for Delta and while it showed up properly, United reservations showed up too. I went with the reservation link and it looked right. My search for EKO to XNA looked right and the first option matched what I wanted and the price for first class looked good. I selected that and the next screen looked weird and the price was $100 higher. The right hand side of the screen had the standard add on of travel insurance, but it also had several more add ons, including baggage handling for $9.00. I backed out and the first page still looked like Delta, so I went back in and bought the ticket even though I had to decline a lengthy list of add ons. After paying for the trip, it came up as eSky. While it showed I had payed for the flights I wanted, Delta didn't show them immediately and some for several hours later. The flight was Delta and United. The Delta app worked for the Delta flights and one of the United flights. The other United flight wouldn't show up on the Delta app, but both United flights showed up on the United App. Minor inconvenience but a nuisance. My last Delta flight wouldn't show my seat assignment, only that it would be assigned at the gate. This one had an 8 hour layover and the seat showed up about and hour before takeoff. Even though I had booked first class for the trip, the last flight put me on the last possible seat on the plane. My TSA precheck didn't show up for the first flight, I was able to add it for the last day. eSky didn't pull it over. Bottom line, go with one of the big boys and leave this one alone.

Алексей ВолеговTaiwan · 1 review · Experienced 2026-07-30 · Posted 2026-07-30

Recommended!

The only company which was able to find me the connection I need in exact dates. The booking was quick and rather simple

Derek BasyeBelize · 1 review · Experienced 2026-07-27 · Posted 2026-07-30

I had booked wrong airport and went to…

I had booked wrong airport and went to the chat. Immediately somebody was helping me, and they were very attentive and got my problem solved with minimal interruption. I appreciate your attentiveness and responsiveness.

Took £178.13 out of bank account as…

Took £178.13 out of bank account as renew insurance I had not asked for Tried 6 different numbers all not working, chatbot was useless and could do nothing complete waste of time. Reported Fraud to my bank 😤

it was easy to gain flight im just…

it was easy to gain flight im just trying to figure out how to print the itinerary

Very bad agency

My flight is canceled. All I wanted from them was information on when the next flight out was. The customer service people told me to wait for a response. When I asked ‘for how long?’, their response was ‘as long as it takes’. Very bad service. No body should use it. I will make sure at least 1000 of my friends report this scam.