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Sincerely

United States

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1 review

Grocery Walmart

I ordered a Fitbit watch band the…

I ordered a Fitbit watch band the stretch fabric. The problem wasn't in the product, the problem was with the customer service representative, who was rude and dismissive. I was told the item would arrive on Sunday at the end of the day per the website. I held up my entire day awaiting for my order to arrive. When I called the customer service the following day I learned my order was shipped to a address that did not exist and that theY could no longer find the order or locate the order using the tracking number via the app or talking to the representative. The representative failed to add a note to the order with THE updated address. He had no emotion and begin to argue with me and I asked for the tracking number. He argued me into circle and failed to provide the information, locate the item in the state. If Anyone can tell who else I can call to get results I will. DO NOT USE WALMARTS ONLINE ORDERING IT'S UNRELIABLE and fraud!!!!!!

2026-04-21