COCompAsia★★★★★
its a scam
Dear CompAsia Support Team,
I am writing to follow up yet again on order #CAM83607.
It is now April 22, 2026, and nearly the end of working hours, yet I still have not received a tracking number. My order was confirmed on April 11, 2026, and based on your advertising, delivery should only take 5-7 days.
Despite your previous assurances that the order would be shipped by today, there has been no update. I am also disappointed to see identical, scripted responses to customer reviews, which suggests a lack of genuine, reliable customer service.
I have already posted multiple reviews regarding this delay and am prepared to share screenshots of our exact communication to warn other customers of this experience if this is not resolved immediately.
I expect the tracking information for my replacement device today.
Regards,
Nadarul Aiman
2026-04-22
COCompAsia★★★★★
It has been nearly a week since I…
It has been nearly a week since I completed my booking and initial payment, yet I have received no meaningful updates regarding my order status. This level of delay without communication is unacceptable.
Furthermore, the only responses I have received so far are clearly automated messages that repeat the same generic sentences without addressing my concerns. This reflects very poorly on your customer service standards and shows a lack of accountability in handling customer issues.
I expect the following to be addressed immediately:
A clear and accurate update on the current status of my order.
A direct response from a human representative who can properly address my concerns.
If I do not receive a satisfactory response within the next 24–48 hours, I will have no choice but to escalate this matter further, including pursuing a cancellation and refund, as well as raising this issue through appropriate consumer channels.
I expect urgent attention to this matter.
2026-04-21
