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Christopher Justice

United States

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1 review

Partsology

Business owner's beware!!!

I ordered a set of pistons for my customer's vehicle, they came in on time, but the piston ring gap on one the pistons was out of tolerance from the factory. I was not able to find this out until after the 30 day return policy due to scheduling issues. I contacted the customer service department and they told me there was nothing they can do about the defective parts because it was after 30 days, so I now have to eat the cost of the defective parts. As a business owner, I will not be using this company ever again and will pass it along to everyone in my network. Lesson learned, but horrible return policy especially if you have to have flexibility in your schedule.

2026-04-22