Daily30 Subscription
I had subscribed to the Daily30. New order sent despite me cancelling the subscription. Zoe did not send notification of the upcoming renewal therefore it gave me absolutely no opportunity to ‘manage my subscription’. I emailed straight away and cancelled my subscription but the customer service is so appalling the next email stated it had now been dispatched. The only reason I knew it was going to renew was an email from Klarna saying payment had been taken! When Zoe finally contacted me they basically said under their T’s & C’s it was too late to stop the shipment, I cancelled too late and no, I cannot return it. Appalling company, appalling customer service, avoid! Update Thank you for my refund, it really is appreciated. I’m just sorry I had to leave a negative review regarding the customer support I received in the first place The Daily30 is a good product just as a company, responding to communications needs to be better