THIS IS A SCAM - They Take Your Money and Ban You Before You Even Start
Avoid Text Request if you value your time and money. Our account was suspended and permanently closed without any warning, without any explanation, and without a single message ever being sent through the platform. We had not even received our phone number yet - we were still in the onboarding process. When we reached out asking for clarification, we received nothing but a copy-paste of their Terms of Service, essentially saying they can close your account whenever they want and do not owe you a reason. No investigation. No conversation. No accountability. What makes this even more frustrating is that up until that point, everything was going smoothly. We were actively communicating with their support team, following every step of the setup process to the letter, and there was absolutely zero indication that anything was wrong. This is not how a professional company treats its customers. If you are a business looking for a reliable SMS platform, do yourself a favor and look elsewhere. A company that can shut you down without explanation at any moment - especially before you have even started - is not a company you want to trust with your marketing operations. Zero transparency. Zero professionalism. Complete waste of time.