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Smith

United States

1 Reviews
5 Reads
1 Useful

1 review

VASA Fitness

Not a corporate culture I'm willing to to support

About 2 weeks ago I was on a treadmill, which is close to the front, when this woman came in yelling at all the staff. I thought she was a drunk that they were going to call security on. She was the MANAGER! (Andy? Amy? something like that) screaming at her entire team because some big wig from corporate was coming. She grabbed a broom away from one of the young girls, yelling that she was doing it wrong. I saw her break a young lady down to tears for no reason. I thought the woman who was crying was the manager. Why would you destroy the morale of your team before some hot shot comes? The gym is always clean and they never have machines down. The huge assortment of equipment is why I go there. The staff up front acts like they're too good to bother with you. They group together and chat or look at each others phones, and then act like you're the jerk because you need them to do their job. Any company that allows this kind of behavior from management is not a place I'm going to support. I've canceled my membership.

2026-04-26Helpful 1