If I could give Zero Stars I would
If I could give Zero Stars I would. Our funeral flower arrangement that we ordered weeks in advance did not get delivered for the service despite opting to pay extra for early delivery. When speaking to Kay (Telafloral Supervisor) she stated they knew the arrangement was not going to be delivered on time and attempted to resource other local florists. We the customer were never notified of this change or we would have found another way of sending flowers or a gift to the deceased’s family. Terrible service. They did not offer to send the flower to a home address after a full refund was requested. Egregious!