Update: Still no resolution — misleading response from GreenChef
Update: Still no resolution — misleading response from GreenChef After my original review, GreenChef publicly responded saying someone from their team would contact me directly to resolve the issue. That has not happened. It has now been several days with zero follow-up—no email, no outreach, no attempt to make this right. Their reply appears to be nothing more than a generic, public-facing response meant to look good rather than actually help customers. To be clear: - I canceled my membership immediately - I was still charged $89.99 and sent a box I did not want - I was told I had to cancel that first order separately—something that is not clearly disclosed - The food I received wasn’t even usable due to having celiac disease Now, after all of that, they claim they’ll reach out—and then don’t. This pattern is extremely concerning. It suggests a lack of transparency in billing practices and a lack of accountability in customer service. At minimum, it feels misleading. At worst, it feels like customers are being charged through technicalities and then brushed off with scripted responses. I would absolutely not recommend this service to anyone. I strongly urge potential customers to be cautious, read all fine print carefully, and not rely on promised follow-up from customer service.