Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.
Written by the business, not verified by us.Green Chef US (greenchef.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers frequently mention that the ingredients are remarkably fresh, organic, and paired with delicious recipes that make home cooking both simple and fun. Consumers really appreciate the wide variety of meal choices available, which easily fit different dietary needs and save valuable time during busy weekly schedules. However, some people mentioned unexpected charges for boxes that were accidentally processed after trying to skip or cancel an upcoming delivery. A few other people also felt that certain shipments suffered from quality control problems, such as missing items or produce lacking its usual freshness.
Auto-generated from all reviews of this business. For reference only.The food was good with my first order. A second order was auto billed and shipped even though I did not select a second order. I did not know this was a subscription. If I did I never would have placed the first order. I’m never ordering again.
Excellent menu items, much better tasting than what I cook. I heartily recommend Green Chef.
Hi Barbara, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re loving our excellent menu items and finding them even better tasting than homemade! Your hearty recommendation of Green Chef means a great deal to us and encourages our team to keep delivering delicious meals to your door. Warm regards, The GreenChef Team
Deliveries are on time, food quality is always good, and the meals are delicious! Highly recommend!
Hi Heather, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Green Chef Team
This is real food. They send you recipes and high quality ingredients and you put it together. They are very inventive with spices. Convenient service. I have fewer veggies drying up in my refrigerator now.
Hi Shiela, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the high-quality ingredients, creative spice blends, and overall convenience of putting together our inventive recipes, all while helping reduce your household food waste. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Green Chef Team
The food was very good. However by the time all charges were added it cost $33 per meal. The advertising about their pricing is very misleading. The delivery has been a day late over 50% of the time and not delivered to the requested home.
Hi Paula, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef. Warm regards, The Green Chef Team
You have to put in your credit card to see what meals they have. Their meals aren’t compatible with my diet so I signed up and immediately cancelled. Apparently that doesn’t actually cancel and they will still ship a random box of meals to you and charge you. Contacted customer service and they told me “sorry, you’re out of luck”. If you’re going to require a CC during onboarding, realize that when someone cancels immediately, they don’t want your service. I shouldn’t have to cancel and then call you to make sure I’ve actually canceled. Won’t do business with your company as a result. edit: 1. Here's the exact text from my cancellation email: "Hello there, Your plan cancellation has been processed as of 08/09/2026. You have no more deliveries." Seems right of me to assume that no action is required on my part. 2. Green Chef reached out to me after the review and offered me a partial refund which is super insulting as its their mistake in the first place. Not sure why they think saving $30 is better than just doing the right thing and refunding. I'm happy to show a video of me donating the meals to charity or throwing them away or whatever, I don't want them.
Hi David, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef. Warm regards, The Green Chef Team
Extremely disappointed — I would not recommend Green Chef. I created an account, provided my credit card as required, and browsed some meal options. I did not place an order. A few days later, I discovered that Green Chef had charged my card and created an order for me with meals they selected themselves. The order even included pork, which I do not eat for religious reasons, and tilapia, which is one of the few fish I specifically dislike and would never have selected. When I called customer service, I was told that because my promotional period was ending, Green Chef selected meals for me and created the order automatically. I immediately asked them to cancel it, and they refused, saying it could no longer be modified or canceled. I find this business practice completely unacceptable. Having my credit card on file is not the same thing as giving a company permission to choose products for me, charge me for them, and then refuse to cancel when I call immediately. I am now disputing the charge with American Express. If you are considering Green Chef, be extremely careful when creating an account and providing your credit card information. Based on my experience, you may end up being charged for meals you never personally selected or intended to order. Terrible experience and a complete loss of trust in this company.
Hi Morteza, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef. Warm regards, The Green Chef Team
They require you to give your credit card information and sign up for the service before you can see a menu. I canceled within minutes of signing up and they charged my card days later. When I spoke with their customer service immediately after getting the charge notification they said sorry you needed to do an additional cancellation procedure with customer service in addition to canceling your subscription online in order to not get charged and we won’t refund you.
Hi Harry, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef. Warm regards, The Green Chef Team
Hi Christi, Thank you for sharing your feedback! We are always looking for ways to improve, and are sorry to hear that our menu variety did not meet your expectations. We completely understand your frustration when things don't go smoothly, and we'd appreciate the opportunity to make this right. Your comments are being shared directly with our teams to help guide future improvements. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef! Warm regards, The Green Chef Team
I really enjoyed the subscription but I am a little bit bored of the menus and am trying another service.
Hi there, Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you really enjoyed your subscription experience, and we appreciate your honest feedback regarding menu variety as you try out another service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Green Chef Team
Hi Zhaan8, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Green Chef Team
I will choose different ones next time . Kale was wilted. Lemon was too ripe
Hi Stacee, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the wilted kale and overripe lemon, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef! Warm regards, The Green Chef Team
I love that Green Chef's food is primarily organic. I love that Green Chef gives numerous options for meal types and that I can change those options as I need or want to. I love that Green Chef allows pauses in delivery to help when I'm out of town. I love that Green Chef's meals include delicious ingredients!
Hi Bonnie, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Green Chef Team
Almost all of my meals have been as expected. The app functions well.
Hi there, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the reliable meal quality and smooth app performance. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Green Chef Team
I went in to see what type of dishes they offered. They make you put all info and credit card info in before viewing. I did not like the choices. I opted out and cancelled. They still charged my card and now sent meals I did not want. Food may be good - don’t know yet - but their business practices are deplorable & no regard for customers - they take your card just to take your money even if you don’t want. Hopefully they will credit me back, but looking at some of these reviews I won’t hold my breath. ** reply from green chef said someone will reach out. Not heard from anyone
Hi there, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with unexpected charges and shipments after cancellation, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef! Warm regards, The Green Chef Team
The packages are convenient; however, I would like to suggest that there is an option to remove pork and tofu products. Also, an option that if you don't select the meal it is not delivered. Your company selects horrible meals. You also continue to swap out organic for typical - I pay for organic and rarely receive it. Last, they need a better Mediterranean selection. I'm eating the same thing weekly.
Hi there, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with menu variety and order customization options, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef! Warm regards, The Green Chef Team
Appalling and Deceitful – Do Not Trust Them With Your Card!Do not trust this company with your credit card information! They have been incredibly dishonest, deceitful, and completely robbed me blind.I actively contacted Green Chef and spoke to several associates who explicitly assured me that my subscription was canceled and that I would be refunded. Instead, they completely ignored this, dropped off whatever junk food boxes they couldn't get rid of, and continued to charge my card, completely overdrafting my bank account.Furious, I had to contact them all over again. I went through their live support chat and sent their staff a direct email because those were the options their system directed me to. Despite confirming my cancellation a second time, they cleaned me out AGAIN, charging me for several weeks' worth of canceled subscriptions.I am absolutely devastated. This is hands down the most appalling and predatory behavior I have ever seen from a business. They deliberately take your money even after you cancel. Shame on them.
Hi Allison, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with unauthorized charges and deliveries after confirming cancellation, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef! Warm regards, The Green Chef Team
I am unable to use my credit earned, despite repeated attempts to do so.
Hi there, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with difficulties applying account credit, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef! Warm regards, The Green Chef Team
Their service used to be good, but I've had too many problems with them sending me spoiled ingredients and my orders being shown as "delivered" when they haven't been.
Hi David, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef. Warm regards, The Green Chef Team
Green Chef offers plenty of choices for every palate. Problems with shipping or ingredients? Green Chef will correct it right away. Meals have been tasty with clear instructions.
Hi Laureland, Thank you so much for taking the time to leave us a 5-star rating—we truly appreciate it! We’re delighted to hear that you’re enjoying our variety of meal options for every palate, our tasty recipes with clear instructions, and our swift support in resolving any shipping or ingredient issues. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Green Chef Team
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