If you are looking for an ELD, keep looking.
If you are looking for an ELD, keep looking. The tracking/GPS part of the service is ok. If you are getting it for the Electronic Log Device, just don't. I ended up paying a fine to IFTA for over $6000 because Verizon could not provide detailed records for some of the trucks in our fleet. Their attitude about it was even worse. Calling their customer service for issues would take hours and multiple attempts to get thru various tiers of support. you need a phone or tablet, they are fine. Have an audit on their IFTA records, you are on your own.