Avoiding Real Communication for 3 Weeks
We are a company in Spain using otter delivery integration services. They are quick to respond, but we have been suffering a case for 3 weeks, which is not of our doing and they have given us: -0 updates. -0 tentative date for a resolution. -0 direct contact with a senior support team member and everytime we send a follow-up email it is as if we are discussing our case from the start.