Terrible order fulfillment
1) When Teleflora's representative called to tell me they'd have to substitute a different plant from the one I ordered, I specifically said, "No peace lilly." 2) When I called for an update on the change, they said my order was cancelled because I wanted a peace lilly and none were available. I repeat: I said "NO peace lilly." 3) The cancellation was done with no heads up and without giving me any other options. 4) The price they credited back to my payment method was $20 higher than the cost of my original order. This indicates to me that Teleflora upgraded my order without my consent. For these reasons, I will never be using Teleflora again.