I had a really frustrating experience…
I had a really frustrating experience with Variety Tutoring. I was being charged for more hours than my tutor could actually help me with. Instead of fixing that properly, customer service switched me to another tutor without clearly telling me. I didn’t even know I was scheduled for new sessions, so I “missed” classes I wasn’t aware of. Then they charged me for those missed sessions using hours I had already paid for but never actually used… make that make sense. They eventually refunded me, but then told me I’m no longer allowed to have a membership because of it. So I got charged unfairly, refunded, and then basically penalized for their mistake. Overall, really poor communication and billing practices. Definitely not something I’d recommend.