User BEWARE! They don't safeguard your privacy!
My initial feeling about Freewill.com was like wow, this is fantastic, this site has just saved me several hundred dollars in writing a will! Wow! And then reality hit. USERS BEWARE! This morning, I received a phone call from one of the charitable organizations I had written into my Will, thanking me for including me on estate planning, and letting me know that Freewill had contacted them to let them know I had put them in my Will. WTF ??? The ethical breach of consumer confidentiality about this is HUGE. And of course, if you look in their terms of service, they have protected themselves against class action. First of all, Freewill doesn't know if you *actually signed & finalized the Will you created on their site*. So the fact that they're telling potential future estate recipients that they're included in your estate planning is just ... an obscenely gross breach of privacy. The lack of ethics here is bonkers. Then my lawyer reviewed the website and said that Wills created using the website may be flawed, and thus open to not being enforceable - so they said ALWAYS get a professional lawyer to write/review your Will. DO NOT use this site if you're concerned about your privacy. Use an lawyer who deals in estate planning, and be secure in your estate planning & legality of your Will. It's incredibly important. ** NOTE ** In response to somebody else reviewing this problem with Freewill, the company cites "When someone includes a charitable bequest in their will using FreeWill, our tool explicitly asks whether they would like us to share their contact information with the nonprofit, or to keep their gift anonymous." Anybody reading that notation when working their way through setting up a Will will assume that Freewill means that *after* they have passed away, NOT right now. Freewill needs to clarify this immediately on their website. I was absolutely gobsmacked to get a call from one of the organizations I had designated - especially, as I have written above, Freewill DOES NOT KNOW whether or not you FINALIZED the Will that you used their site to write. So they're just out there telling organizations, "Hey, guess what, somebody has *maybe* put you in their estate planning." Absolutely terrible breach of ethics and client confidentiality.