Horrible experience
Horrible experience - stay far away! They delivered an Anniversary floral arrangement but included a "Happy Birthday" balloon that we paid extra for. When we called them to inform them of the mistake, it took 34 mins to connect with their customer service team, and all they offered was a 50% discount. They don't offer the ability to call you back, you must wait on the phone for 30 mins to talk to someone. The first person we talked with was absolutely clueless, so we had to request a supervisor. What a bad experience. Will never use them again!