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Tuan Le

United States

1 Reviews
3 Reads
0 Useful

1 review

Musicbed

Easy to miss, expensive to fix — read the terms carefully:

On November 24, 2025, I signed up for Musicbed intending to download a single piece of music. When I saw the $99.99 charge, I mistakenly believed it was a one-time or annual fee. I take responsibility for not reviewing the subscription terms carefully at the time. Starting January 8, 2026, I was charged $99.99 monthly (January, February, and March). Once I realized what was happening, I immediately contacted customer service. I explained the situation and offered a reasonable compromise: I was willing to pay for the track and even one additional month due to my oversight. I then asked if they could cancel the subscription and reverse the most recent charge. I was informed that I am obligated to continue paying for the remainder of the annual term under the contract. I contacted American Express to dispute the charges and block further billing. In a follow-up call with Musicbed, I was told that if I removed the dispute and paid an additional $199.99 (two more months), they would proceed with cancellation. That outcome did not feel reasonable to me. I’m sharing this experience so others can make an informed decision.

2026-05-05