Don't use Bolt Food services
Absolutely terrible experience with Food. The courier delivered the order to the wrong address, promised to return the pizza to the restaurant, then suddenly changed the story and refused. In the end, I had to walk to the restaurant myself — only to find out the courier had already eaten the pizza. This is not customer service. This is logistical collapse with tomato sauce. Mistakes happen, fine. But lying to customers and handling problems with complete indifference is another level. The app support felt like talking to a broken microwave — lots of noise, zero help. Economies rise and fall, but basic customer service should not disappear like my dinner did. At this point Bolt Food should rename itself “Mystery Meal Adventure,” because apparently nobody knows where the food ends up.
