Placed an order on 7-20-26 and today is…
Placed an order on 7-20-26 and today is 8-11-26 and so far they haven’t shipped anything yet. My item was estimated to be delivered 7-28-26. I’ve been chatting with BEAUTYHOUSE US and all they said is “we understand your frustration but our team is working hard.” Couple of days after my purchase they raised the price on the same item and it seems that’s the reason they won’t ship it and they’re waiting on me to cancel. They wanted to compensate their mistake by giving me 5% discount on my next purchase. What makes them think I want to keep spending my money when they can’t get my order shipped. Their customer service is very unprofessional because all they do is copying and paste same message to buy more time and getting customers frustrated and annoyed.