I ordered 6x5ml serum pack
I ordered 6x5ml serum pack, Eye Cream and i chose to get the full experience with their system (including Multi-active cream, and Night recovery. i am familiar with procedures and high-end active cosmetics. I got the order (sent by UPS) and when i opened the box i noticed my 2 pieces of Multi-Active Cream leaking, getting yellow because of the oxidative process, the product has a weak/inefficient seal paper, a little to fluid watery/oily texture (not sure if the product shoud be like that or is alterated because of bad packaging. As a high performace, golden standard product i was dissapointed to notice that they use PLASTIC JAR insead of glass or ermetic pump/tube to conserve and prevent of contamination/oxidation/leaking. A list of such precious ingredients must be preserved in a better way to avoid air/light/bacteria. iI sent them an email and someone from customer service blaim the incident on transportation which is lack of responsability. My BOTH jars were affected of this low quality decision to use your serums/creams. What made me to review the products was the desire to use/test the FULL system of products (pink serum, eye cream, multi-active cream, night recovery), then i got frustrated that the richest cream is dangerous to use/ineffective. My intention was to use it for a period of time and asimilate them on long term in my daily routine, especially after professional procedures. Before i spend my money on expensive formulas i wanna be sure they fit me and (MOST IMPORTANT) they are safe, UPRIGHT, RIGHTEOUS, proper stable state of the product. I can attache the pictures the day i get the order.