Un professional KROGER
I’m writing because I don’t want it to be just a little secret between me and Kroger. Kroger online ordering is incompetent, rude and non productive. I have had Kroger to deliver my food every week, YET, after being an hour late I get a call from Kroger telling me the driver does not know how to get to my house. I told him I’m next to Providence hospital. ANOTHER hour goes by. I call Kroger and am told he’ll be here in ‘2 hours’. Then I was told he’ll be here in 8 hours. Then I was told he was way across town and won’t be coming at all. I’ve had no food all day. I couldn’t take my medicine without the required food. And although I’m a boost member where as I pay $12.99 a month to get Kroger delivery, free, I now had to REorder with INSTRACART delivery for $10.00!!!!! Then they did not send my cat fish or Salmon and never told me they were out of stock. Bottom line, I spent the entire Mother’s Day working with a Kroger driver with no GPS (& should be checked for alcoholism), total incompetence, rudeness and unprofessionalism!!! Be aware of ordering online with Kroger. You may get stuck with a driver who should be a bagger inside the store rather than a driver. Thx, Kroger, for ruining my entire Mother’s Day.