BE CAREFUL WITH BILLING!!
The tutoring was fine. But the BILLING ... this is an expensive platform for ONLINE tutoring. I deleted my account via the app but got billed $500 three days later. DELETING THE ACCOUNT IS NOT THE SAME AS CANCELING ... YOU CAN ONLY CANCEL VIA PHONE >> Why?? It's not an intuitive process at all, it felt like I got bamboozled. I'm in the process of attempting to get a refund, but (of course) it takes up to 72 hours for someone to determine whether or not I even qualify for refund... I'm guessing I WON'T and will then have to call back and attempt to talk to a human being that can actually help me. I used OUTSCHOOL tutoring in the past - same quality of tutoring - MUCH easier to navigate, especially with billing.
