Bad customer service- LIES, LIES
Policies are very strict without exception and customer service LIES. Tried to cancel a trip and was told it was 45 Euros, then called airline and back to eSKY and it's actually 50Euros per person (we have 5 people). NOTE - they also KEEP all of the fees, you paid for a set or baggage, No.... they keep it. Even though that was a service not used/ rendered. Call center is in India. Says they call back, they don't.