No star if I could!
Irene has no customer service skills at all, I’m not sure who all the rest of yall dealt with but I’ve been attempting to get ahold of ANYBODY from that store for four days now in regards to my order (which is in “order placed” on the website and LABEL MADE USPS AWAITING PACKAGE since may8th) I have emailed and only gotten automated responses back with “tracking info” I’ve attempted to text the “SMS ONLY” telephone number posted on the store website and get NO RESPONSE. It’s rather unprofessional that there’s no way to CONTACT YOU IN A VERBAL WAY to speak as adults who are trying to make a paid agreement for goods between each other, we have to depend on automated responses! I wouldn’t recommend this store to my enemy to go buy a gift for theirs! I work in customer service and this is just grotesque that I can’t even get an ACTUAL RESPONSE from the person selling me the item. I say worst customer service ever but rather, LACK OF CUSTOMER SERVICE! _________________________ 17 hours after posting this ironically I received an email that was ACTUALLY TYPED AND NOT AUTOMATED FOR RESPONSE that - much like many other reviews I’ve read have said - stated “Were sorry for the frustration…. As mentioned in our previous email, your shipping address has already been updated, so please rest assured that the correction has been successfully made…. Yadda yadda” They did NOT send me this email. They COMPLETELY IGNORED my request of a refund while they still had the package in their possession. Following their true pattern of having either horrible and grotesque customer service or the lack of it at all!! DO NOT PURCHASE FROM THIS COMPANY!!!