Service is excellent, but ...
I saw the reply. It's not the monitor. I saw the larger, apparently customer example and the colors were as I expected, gray and light brown. Service is excellent. Good people. Quality of interlocking carpet tile is questionable. However, they interlocked well. 2 items: The 2' squares had a lot of "fuzz" on them. it was as if the carpet material was coming apart, in the box. I placed 30 interlocking carpet tiles, but stopped before finishing the work. I guess I'll get around to finishing it after awhile. I started to vacuum the squares before placing them. When I vacuumed the 30, the machine container and filter clogged up -which has never happened. I'll vacuum the other tiles before and after placing. The color was suppose to be "tan". But instead of being like the sample install picture, a light golden oak, they appeared to have a, how do i say it, a bit of a pinkish cast. But, still sorta tannish. I can live with it. Other's who have seen it, do not completely enjoy the view. Nice to walk on. Now having to re-consider the source and color of the larger area we were planning to carpet; possibly using the 2' interlocking tiles.