Don't Even Bother
I placed 1 order for 2 identical bouquets to be delivered to the same address. 3 days after ordering, I received a notification that they could not fulfill the orders on-time. I called customer service and provided them a new delivery date. One the date of delivery, only 1 bouquet shows up--there was no notification that either of them were delivered. Called customer service again and they stated that they sent the identical bouquets to 2 separate florists, but one of them could not fulfill the order. I requested the order be resent for fulfilment. 2 days later, I receive notification that the order was canceled altogether. Why on earth would 2 identical orders (on the same receipt), going to 1 recipient address be sent to 2 separate florists for fulfillment? What an absolutely insane business practice. Don't bother wasting your time or money.