Poor customer service on flexispot.
I initially contacted FlexiSpot’s support and agreed with Joan on the refund offer. She told me it would take about 10 days, but now that the 10 days have passed, I reached out again only to receive an email from another agent, Vince, asking for information I had already provided to Joan. This back-and-forth is extremely frustrating and makes the process unnecessarily complicated. I expected a smoother experience, especially after agreeing on a resolution.