Cheap plastic for a premium price
Most expensive clunk of cheaply made plastic I’ve ever bought. The globe constantly gets stuck spinning because the plastic parts don’t fit together properly, which means I’ve had to dismantle and readjust a dirty litter globe multiple times already — twice just last week alone. The waste drawer bags are another nightmare. Every single time I insert the drawer, the bag catches on part of the plastic and rips open. I have never once removed a full bag without discovering a huge tear from installation, even after trying different ways to insert it more carefully. You’re also basically locked into their litter subscription because the machine only works within an extremely specific weight range: too heavy and it won’t spin correctly, too light and the waste smears all over the inside of the globe during cleaning cycles. So now I’m dependent on constantly ordering their overpriced litter and supplies. Their litter also creates way more waste than advertised. For one cat, I’m replacing the waste drawer every 3–5 days, not once a week like they claim. And to make matters worse, there are areas inside the machine that are nearly impossible to clean properly, which is honestly disgusting for something designed around pet waste hygiene. For the price, I expected something durable and thoughtfully engineered. Instead, it feels cheaply made, frustrating to maintain, and designed to trap you into buying proprietary products.