Don't give them any more money.
Its bad. The mobile app which is literally the most important part for a field app, is atrocious. They take forever to respond about anything especially your money. Its just bad not worth it at all. Don't use. Im 35 years old I know how to use software. It's not my incompetence its their poor business that makes this worth less than 1 star. Just use something cheap or nothing at all, you'll be okay. Using and paying astronomical prices for some marketing software wont make your rich. Hard work and wisdom will. Also you can make all your own software now with any AI agent for a few bucks just fyi.