Been a week now
Been a week now, after firewall update, lost all. Called Craig MD, spoken to Ash in office. Called daily, emailed daily, getting no response. If i had a choice now, would not use them. Absolutely shocking service. You know how good they are when things go wrong, in their case very bad. I just want my system to be working, especially after paying a small fortune. Please help, get this sorted. This is peak time, sunny, should be building my credit for winter. Instead I am paying and losing my solar credit. Sultan