What made our experience great was the…
What made our experience great was the consistency in communication, responsiveness, and the collaborative approach throughout the publishing process. Working with Lily was a major highlight. Even across different time zones, she stayed accessible through email and text, provided regular updates, and made sure timelines and revisions were clearly communicated. Spines did a strong job creating a process that allowed the author’s voice and vision to remain centered from manuscript development through graphic design and final production. Feedback was handled thoughtfully and translated into actionable next steps, which helped us feel supported and heard throughout the process. The company also does well with organization and follow-through. The workflow felt structured without feeling rigid, and there was a genuine sense that the team cared about the quality of the final product. As both the author and project manager, we were very pleased with the finished book and the overall professionalism of the experience.